Case Study: Service Rationalisation and Migration to Cloud Provider

Posted on Leave a commentPosted in Cloud, ITSM, Transformation

Challenge: An old and fragile infrastructure preventing an urgent need to improve services to the business.   Client: Royal College of Physicians Revenue:£40 Million+ Employees:450+ Servers:150+   Overview In January 2016 XServus was engaged by the Royal College of Physicians to resolve a number of complex issues around the state of the IT infrastructure. A majority of […]

The impact of moving to converged or hyper-converged infrastructure

Posted on Leave a commentPosted in Optimisation, Transformation

In the world of information technology we can often get caught up with performance specifications, technical wizardry and the latest ‘must have’ solution. In our latest blog we look at the how changes at the technical architecture layer can have far wider reaching implications on people. Click the download icon below to read our latest […]

Availability management and how in an agile world, ITIL® still is relevant

Posted on Leave a commentPosted in Transformation

In our latest blog we explore some myths about ITIL guidance looking at how process does not equate to a reactive focus and that ITIL and DEVOPS work better together. Topics Discussed Is ITIL availability management only reactive? Is ITIL availability management focused on failure rather than recovery? Does availability management exist in isolation? Does […]

Enhancing the education experience through digital services

Posted on Leave a commentPosted in Digital, Education, Transformation

Traditional vs Digital learning experiences Coming from a technology driven background, I’ve grown up leveraging technology. My homework was typed rather than written (anyone who’s seen my handwriting will understand this!), Initially I used Microsoft Encarta for research before time moved on and I started to use the internet and all manner of productivity applications. […]

Enhancing the B2B experience through digital collaboration

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Traditional communication and collaboration It wasn’t that many years ago when a huge volume of project data was being transmitted almost solely via email. Project plans would go out to the team, files would be version controlled using the filename attribute, password enabled zip files would land in your inbox, data was scattered throughout client, […]